What to ask a Roofing Contractor
Here are 12 questions you should ask a roofing contractor.
- What length of time have you been in the business?
- What is the location of your business?
- Who is the owner of your business, and how long has it been in their possession?
- Which jobs are you qualified to do?
- Who will install my roof? Is it employees or sub-contractors who will be installing my roof? Are they employees or subcontractors?
- Which training and experience has the crew received? Are they certified by the manufacturer of my roof?
- Can I speak to past customers?
- When are you able to schedule me for work?
- What is the time frame for my project?
- Are you licensed and certified? Insurance? Workers’ Comp? These things are necessary for workers’ compensation.
- Do I need a building permit for my project? If so, how do you obtain one?
- What are your safety measures for your workers?
- What are your recommendations to protect my family and my home?
The rubber must meet the road after the first set of questions. If you have received satisfactory answers to your initial questions, now you need to ask specific questions about their handling of your project.
These are 20 additional questions you can ask about your roofing project.
- How do you get to my roof?
- What will you do with any roofing materials? Is there a dumpster available? Do you plan to have a porta potty?
- How can you protect my gutters?
- What can you do to react quickly in case of severe weather?
- Do you offer written warranties for your workmanship and the product you are installing? When?
- Are you using roofing materials-approved fasteners? Do you have proof? How can you make sure that there are enough fasteners and that they are correctly located?
- How can you protect my driveway from damage and other property?
- If you have plywood that is in need of replacement, what would the cost be?
- What will my contact person be during the project? And how accessible will they be to me?
- Please send me specifications and instructions for the proper installation of my roof.
- Who will oversee my roof installation quality other than the installers?
- Are you going to install new flashings, or will you re-use existing ones?
- Do you have any roof areas that you would rather seal than flash?
- Please describe how you will handle pipe penetrations.
- What is the payment process?
- What factors could cause a price deviation from the contracted amount?
- What will you do to check the roof’s decking condition? Are you going to perform pull-out resistance tests on fasteners?
- Is it because my roof is old? Do you think there is evidence of inadequate ventilation that I should address?
- Please inspect my attic to determine if it is time for me to improve the ventilation. Help me to understand if there are any leaks or high levels of moisture in my attic and what I can do about them.
- Ask about whether you will qualify for any utility rebates or tax credits.
Last Questions after Your Roof Evaluation
Before you can put together your final list of questions, it is important to understand and evaluate your roof. To get a clear view of your roof, walk around the house a few times. To find unusual roof areas, you can use online satellite imagery. Use any windows on the upper stories that overlook lower sections of your roof to your advantage.
You should be looking out for any areas where debris has collected, extreme wear, or where there is a lot mildew and other biological growth. These signs can be a sign that your home needs to be re-roofed.
You should look for areas that water can collect on your roof and make it difficult to drain. Find out if your chimney has any crickets and, if so, how old they are.
These are 11 final questions to ask your roofing contractor.
- Ask the salesperson to show you pictures or draw how your roof will look if there are any protrusions like chimneys, skylights, or walls. The explanations will help you distinguish between those who are proficient and those who don’t know what to do. Flashings should be installed behind or into most roof protrusions. Skylights should be curbed at a height higher than the roof plane.
- Discuss the age of any skylights that you may have. Skylights older than ten years are generally recommended to be replaced.
- If your chimney does not have a cricket, ask the chimney owner if they can recommend one. We recommend that chimneys be 18 inches or larger.
- Talk about any unusual aspects you’ve seen regarding the design of your roof. Discuss these areas with your roofer and make sure they explain how you will deal with them. This includes dead valleys.
- Ask about any structural issues on your roof to avoid future problems.
- Discuss roof streaking or staining with your contractor.
- Ask your contractor to provide proof that your roof manufacturer approves the use of low-pitch roofing on roofs similar to yours.
- You should be very specific when asking the contractor to evaluate your Attic
Ventilation. You must have a solid understanding of ventilation and the benefits it offers.
- You should be able to clearly understand the scope of your new roof’s exhaust vents, and how they will be balanced with intake vents. The best time to address ventilation is when your home has been re-roofed.
- Discuss whether the old roof should be taken down. Two layers of roofing may be necessary in some cases.
- Talk about any wintertime ice problems you have had and what you can do to prevent them from happening again.
- You want your roof to be eco-friendly. Discuss energy efficiency, recycled content, and recyclability after its use is over.